Basic Skills for Retail Skill Set

This skill set provides you with a deep dive into the retail industry with skills in point-of- sales, customer service, and producing visual merchandise displays.

This skill set is tailored to people looking to enter retail for the first time or looking to build confidence to return to a fast-paced retail environment. You will also be supported with relevant employability skills to improve your opportunities to gain employment.
 
SIRRMER001 Produce visual merchandise displays                 
SIRRRTF001 Balance and secure point-of-sale terminal          
SIRXCEG001 Engage the customer           
SIRXCOM001 Communicate in the workplace to support team and customer outcomes     
SIRXIND001 Work effectively in a service environment           
SIRXSLS001 Sell to the retail customer $50.00 participant contribution.
This course is Supported by the Government of South Australia. Participant Eligibility Criteria apply, visit www.skills.sa.gov.au for Participant Eligibility Criteria.
 
Duration: 5 weeks | 4 days per week, 9am – 4pm 
Mode: Classroom (Face-to-Face)  I   Hybrid
 
On successful completion of assessment requirements, the learner will be issued with a Statement of Attainment (SOA) for SIRRMER001 Produce visual merchandise displays, SIRRRTF001 Balance and secure point-of-sale terminal, SIRXCEG001 Engage the customer, SIRXCOM001 Communicate in the workplace to support team and customer outcomes, SIRXIND001 Work effectively in a service environment & SIRXSLS001 Sell to the retail customer.

This accreditation is designed to prepare students for entry level retail positions such as register operators, customer service officers, salesperson and general retail work. 
   

• Must be 15 years of age or older.
• Learners must demonstrate the ability to understand and use basic Language, Literacy and Numeracy.
• All learners must provide their USI upon enrolment.
• All participants of the course must provide 100 points of identification with at least 1 for of photo identification

 
SYC Education and Training (08) 7325 4647  |  [email protected]
SYC Head Office (08) 8405 8500 | 39-41 Dequetteville Terrace, Kent Town SA 5067